FAQ

How does the Aroma and Bubble Shield work?

You can use any perfume/spray and put it into the Aroma bottle which will then spray once you press the down button on the remote. 

For the bubble shield this needs some cleaning liquid (any household cleaner) and once someone sits on the toilet it will operate the bubble shield.

How easy are these to install?

The Smart Toilets are simple to fit, it has a P Trap waste with a water inlet (and filter).

See the question below about the water pressure required for these cistern free toilets when considering installation.

The Smart Seat is easy to install too, normal fitments for a toilet seat are included along with all the pipework needed. A water inlet is needed. No pressure requirements are needed with the seat.

Any plumber can easily fit these toilets/seats.

Power is required for both, see the question below about power for more info.

Is power required for these and what are the laws?

Yes a power supply is required for both of these.

If there is just a toilet and/or washbasin in the bathroom then a normal UK socket can be installed legally to plug the toilet/seat into.

If there is a shower/bath within 3meters then one of the following will need to be done:

1) A plug socket inside a sealed cabinet.

2) A fused spur hidden inside the wall space.

3) The wire fed though to another room and connected to a socket in that room.

Any electrician can do one of the above for you for minimal cost.

What water pressure is required for the toilet to flush effectively?

Our Smart Toilet's don`t have a traditional Cistern system, it uses the mains pressure to flush. Therefore it has to be strong enough.

Recommended is at least 0.7 bar of pressure.

But the best test is from the water inlet to the toilet. 5 litres is required in 15 seconds so see if you can achieve this.

A plumber can check this for you easily.

The more pressure the better the flush will be.

If your pressure is low or you want it improving you may require an accumulator and/or a water pump. Again any plumber can do this job, it`s very simple.

Does this has a UK plug?

Yes, normal UK 3 pin plug for use in any UK socket.

Do you fit the toilets or just supply them?

We are a UK retailer and simply supply the toilets, any decent plumber (and electrician) can fit these toilets as required.

What`s the return and warranty policies?

Please visit the return/warranty pages for more information.

I need more help!?

Email us with any questions and we can help you asap:

info@japanese-toilets.co.uk